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FAQs

Carpets & Flooring FAQs

There will be times where you need advice when choosing your new carpet & flooring. We’re here to answer any questions you might have, below are some of the more common questions we get asked by our customers.

How do I choose the right carpet for my home?

It depends on the room, foot traffic, and desired comfort. Bedrooms often suit softer, thicker carpets, while hallways and stairs benefit from more durable options.

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What carpet materials are best?

Popular choices include wool for luxury and durability, and synthetic fibres like polypropylene for stain resistance and affordability.

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Are carpets suitable for high-traffic areas?

Yes, but it’s best to choose hard-wearing, low-pile carpets designed specifically for busy areas such as hallways and stairs.

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How often should I replace my carpet?

On average, carpets last 5–15 years depending on quality, maintenance, and level of use.

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Do you offer carpet fitting services?

Yes, professional fitting ensures a perfect finish, better longevity, and improved appearanc

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How do I maintain and clean my carpet?

Regular vacuuming and prompt stain treatment are key. Occasional professional cleaning can also help extend its life.

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What is the difference between solid and engineered wood flooring?

Solid wood is made from a single piece of timber, while engineered wood has a real wood top layer over a stable core, making it more resistant to changes in temperature and moisture.

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Can real wood flooring be used with underfloor heating?

Engineered wood is generally suitable for underfloor heating, while solid wood may not be recommended in all cases.

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How long does real wood flooring last?

With proper care, real wood flooring can last decades and can often be sanded and refinished multiple times.

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Does real wood flooring scratch easily?

Wood can scratch, but regular maintenance, protective pads on furniture, and refinishing can keep it looking great.

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Is real wood flooring suitable for kitchens?

Engineered wood can be used in kitchens if properly sealed, but care should be taken to avoid excess moisture.

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How do I maintain wood flooring?

Regular sweeping and occasional damp mopping with wood-safe products will help maintain its finish.

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What is laminate flooring made of?

Laminate is made of a high-density fibreboard core with a photographic layer and protective top coating that mimics wood or stone.

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How durable is laminate flooring?

Laminate is highly durable and resistant to scratches, making it ideal for busy households.

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Can laminate be installed in kitchens?

Yes, but spillages should be cleaned quickly to prevent moisture damage.

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Does laminate flooring look like real wood?

Yes, modern laminate uses advanced imaging technology to closely replicate the appearance of real wood.

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How is laminate flooring installed?

It typically uses a click-lock system, allowing the planks to fit together without glue or nails.

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Is laminate flooring waterproof?

Most standard laminate is water-resistant, but not fully waterproof. Some modern ranges offer improved moisture protection.

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What are LVT floors?

Luxury Vinyl Tiles are high-quality vinyl flooring designed to replicate natural materials like wood or stone.

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Is LVT waterproof?

Yes, LVT is fully waterproof, making it ideal for kitchens, bathrooms, and utility rooms.

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How durable is LVT flooring?

LVT is extremely durable, resistant to scratches, dents, and everyday wear.

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Can LVT be used with underfloor heating?

Yes, most LVT products are compatible with underfloor heating systems.

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How is LVT installed?

It can be glued down or installed as a click system depending on the product type.

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Does LVT feel like real wood or stone?

LVT has a realistic textured finish that closely mimics natural materials while being softer underfoot.

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What is vinyl flooring?

Vinyl flooring is a synthetic flooring option made from multiple layers designed for durability, comfort, and water resistance.

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Is vinyl flooring comfortable to walk on?

Yes, vinyl is softer and warmer underfoot compared to harder flooring types like stone or tile.

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Can vinyl flooring be installed in any room?

Yes, it is suitable for most rooms in the home, especially moisture-prone areas.

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How long does vinyl flooring last?

With proper care, vinyl flooring can last 10–20 years depending on quality and usage.

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Is vinyl flooring waterproof?

Yes, vinyl is fully waterproof, making it ideal for kitchens, bathrooms, and utility areas.

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How do you clean vinyl flooring?

Regular sweeping and mopping with a mild cleaner is usually enough to keep it looking good.

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If you would like to book a home visit, use the link below, alternatively send us your details via our enquiry form and we will contact you to discuss your requirements.

  • Bespoke Floors Beckenham
  • 407 Croydon Road
  • Beckenham
  • London
  • BR3 3PR

Opening Hours:

Monday – Friday 9am to 5pm (closed between 1-2pm).
Saturday 9am until 4pm – Open all day.

  • Bespoke Floors Oxted
  • 101-103 Station Road East
  • Oxted
  • Surrey
  • RH8 0AX

Opening Hours:

Monday – Friday 9am to 5pm (closed between 1-2pm).
Saturday 9am until 4pm – Open all day.